Segment wise performance from Zomato’s Annual Report FY 2020
1) India Food Delivery Service
FY20 was a defining year for food delivery in India. While FY19 saw hyper-competition between 4 well-funded food delivery players, FY20 ended with a two player market structure. Zomato’s FY20 India Food Delivery GMV grew by 108% from $718m in 2019 to $1496m in 2020. Zomato acquired Uber Eats India business in January 2020 which helped propel it to market leadership in this hotly contested space. The transition of users and merchants from Uber Eats India to Zomato was swift, and so well coordinated by both the teams that we were able to transfer and retain 97% of the combined GMV on the Zomato app.
The unit economics of the food delivery business has improved consistently over the last 18 months. In Q1 FY20, zomato used to make a contribution margin of –₹47 per order; in Q1 FY21, it made a contribution margin of +₹27 per order. Over time, it expects contribution margin per order to normalise between +₹15-20 per order.

2) Dining Out
Zomato’s dining out business grew steadily in spite of headwinds (e.g. logout campaign against Zomato Gold by restaurants in India) with significant gains in EBITDA margins across India and international markets in FY20. Dining Out Revenue grew from $46.5m in 2019 to $56.1m 2020 and EBITDA margins improved from 32% to 43% during the corresponding periods. Zomato Gold paid members Increased from 1 million to 1.7 million

3) B2B Supplies (Hyperpure)
Hyperpure is growing strongly, and zomato believes that they have early indications of a strong productmarket fit. Until now, it has only been serving Delhi and Bangalore with Hyperpure. They have covered a lot of ground in the last two years, and are now expanding rapidly into new cities. Hyperpure Revenue grew from $1.8m in 2019 to $14.7m in 2020. Number of restaurants availing these services grew from 486 in 2019 to 2256 in 2020.